Third Wave – Privacy Policy
Updated December 12, 2019
About Us
3W Wellness Inc, with its registered office in 16192 Coastal Highway, Lewes, Delaware, Postal Code 19958, doing business as Third Wave (henceforth, “Owner,” “Our,” “Us”) is a leading provider of online education regarding psychedelics, including the legality, medical benefits, and modern research. We care about protecting the personal information of our customers and visitors who use our website, products or services (collectively, our “Users”). This privacy policy provides details about how your personal information is collected, shared and used by us. If you have any questions about this privacy policy or the practices described herein, you may contact [email protected] or 3355 Oconto Ct SW Grandville, MI 49418.
For the purposes of the European Union’s General Data Protection Regulation 2016/679 or GDPR, 3W Wellness Inc. is the data controller
Legal Disclaimer
Your privacy is very important to us. To protect your information, we have adopted this privacy policy (“Privacy Policy” or “Policy”). The Policy applies to all information you submit in connection with your access to and/or use of the Site. By visiting the Site and using any of the Site’s information or Services, as defined in the Terms of Service, you acknowledge that you have read, and agree to be bound by, the terms and conditions, representations, warranties, disclaimers and policies published on the Site—including but not limited to the provisions of this Legal Disclaimer, the Terms of Service and Privacy Policy, all of which are expressly incorporated here by reference.
Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service accessible at https://thethirdwave.co/terms-of-service/.
Information Covered By This Privacy Policy
Our Privacy Policy was posted on February 18, 2019. It governs the privacy terms of our website, located at https://thethirdwave.co, and the tools we provide you (the “Website” or the “Services”). This privacy policy covers personal information, including any information we collect, use and share from you, as described further below. When you purchase a Service from us, your personal information will be collected, used, and shared consistent with the provisions of this privacy policy.
This Privacy Policy applies to your information for as long as your information is in our possession, even if you terminate or discontinue your use of the Site and Service.
We may change the terms of this Privacy Policy at any time. Whenever we make a material change, we will post or otherwise make available the revised policy.
The information that we collect, described herein, may be stored and processed in the United States. It also may be stored and processed in countries in which we or our agents maintain facilities. By using the Site and Service, you consent to any such transfer of information outside of your country, even if data protection laws may be different in the other locations, as compared to the country where you reside. The Site makes no representation or warranty on any duty to permanently store information you may provide. By using the Site or Service and providing us with information, you waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties.
The Privacy Policy is limited in scope. Specifically, it only applies to information collected through the Site and through any related websites that the Site owns and controls. The Policy does not apply to websites owned or operated by third parties. The third-party websites that are not covered by the Policy include, but are not limited to, websites that are accessible from the Site, for instance, if you click on a link displayed on the Site and are then transferred to a third-party website. Unless explicitly stated, the Site does not have ownership or control over those other third-party websites—or any other third-party website.
Consequently, it is your responsibility to ascertain whether you are visiting a website outside the Site, and, if so, what privacy policy (if any) applies. Unless explicitly stated, the Site makes no representations or warranties about any third-party websites, including but not limited to their ability to protect any personal information they might collect from you. You should assume that if you click on a link found on the Site, and are directed to another website, it is not owned or controlled by Third Wave.
This includes, but is not limited to, websites accessible from links found on the Site that contain pictures or information about merchandise (including but not limited to Third Wave of psychedelic-related merchandise such as clothing) or other material displayed on the Site, which can be further viewed or ordered from that other, third party website.
In addition to assuming that such links (as described in the preceding paragraph) are associated with third party websites that are not under the ownership or control of Third Wave, you should also assume that the Privacy Policy does not apply to them. Because, as explained, the Privacy Policy is limited in scope and does not apply to those third-party websites. You should review the privacy policies adopted by those third parties, in relation to those third party websites, to ensure that you know what information is being collected by them, and for what it is being used. Again, the Site makes no representations or warranties whatsoever about those third-party websites, including but not limited to their privacy policies.
Your Privacy
Our Website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
Definitions
Personal Data:
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data:
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
Cookies:
Cookies are small pieces of data stored on a User’s device.
Data Controller:
Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal data is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers):
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject:
Data Subject is any living individual who is the subject of Personal Data.
User:
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
This Website:
The means by which the Personal Data of the User is collected and processed.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
Personally-identifiable information may include but is not limited to: Email address, Name, Address, State, Province, ZIP/Postal code, City, Cookies, and Usage Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Registration is not presently required to access many aspects of the Site. However, certain current (and possibly future) features and areas of the Site may require you to register, create an account or become a member (“Member”), which may require the submission of additional information by you to the Site. Consequently, before you register, please read this Privacy Policy carefully, because the use of the Site means that you understand and are consenting to the terms of the Privacy Policy (and other applicable terms and conditions). If you do not agree to abide by this Privacy Policy (and other applicable terms and conditions), then please do not use the Site. By using the Site, and submitting information to us, you are accepting the practices described in this Privacy Policy and other applicable terms and conditions.
You always have the option to not provide information by choosing not to use the Site, or by not using the Site feature for which information is being collected.
The Site may collect different types of information from you. This includes certain aspects of Personally Identifiable Information (“PII”). The PII that we collect with your consent may include your name, date of birth, email address, mailing address, phone number and any other information (including registration information) that you provide to us that is linked to your identity. We only collect PII that is relevant to the services that we provide and the maintenance of the Site, e.g., registering as a Member, subscribing to services, signing up for newsletters, responses to survey questions, inquiries made through our Site/phone/mail/email.
Usage Data
We also may collect information that relates to your Site or Service usage, such as date/time/extent of your usage of the Site and Service, your location, your usage preferences, your purchasing patterns, your interactions with other users, the Site pages you visit (and for how long), the mobile platform/service provider you use, your browser, your operating system, your IP address, and other unique device identifiers (“Other Information”).
We may compile this information, and related data, and conduct an analysis of it (using consultants or third-parties as appropriate) to make improvements to our Site or to follow up on abandoned purchases. We may also provide this information to third parties, including advertisers.
The information we collect may be stored off-line, may be merged with our online databases, including in electronic formats. We may combine that information with that available from other sources (e.g., advertisers and promotional partners). We may use the information we collect in many ways: to enforce the Policy and all applicable terms of use and conditions; to contact you or respond to inquiries (you agree that the Site has permission to contact you); to process transactions; to maintain your account; to customize content; to maintain security and integrity of our Site; to conduct research or surveys; to administer, review and/or improve content of our Site; to communicate about services that may interest you; to aggregate information for research, project planning, troubleshooting problems; to detect and protect against error or fraud; or for other reasons as described to you at the time of collection.
You agree that the Site may use any information about you for these reasons—including but not limited to performing analyses of Site usage; to improve or customize the Service or content; to respond to requests, questions, and comments; to manage your account; to facilitate communications between users; and to protect the Site’s rights and the rights of others, including by enforcing the Privacy Policy or any other applicable terms and conditions.
Unless you specifically opt-out, you understand and agree that the Site may use your information to deliver information to you that is relevant to your use of the Site or Service, such as administrative notices, product enhancements or Service “newsletters”, or that, in some cases, is targeted to your interests, such as targeted advertisements that Third Wave believes you may be interested in learning more about. By accepting this Privacy Policy and applicable terms and services, you expressly agree to receive this information, unless you specifically opt out in applicable circumstances.
Tracking & Cookies Data
We also may collect information through “cookies” or similar technologies. “Cookies” are alphanumeric identifiers inserted and stored by your web browser, on your hard drive or via mobile IDs. Third Wave (and, potentially, third-party advertisers or other partners) may set and access cookies—including those stored on your computer or mobile device—to track and store preferential information about you, for purposes such as (i) recognizing when you return to the Site and use any Service, (ii) ensuring the Site and Service is tailored to specific needs or preferences, and (iii) personalizing content to ensure you enjoy your visit. Cookies can also be used to control the display of ads, track your Site usage patterns, record registration and personalization information, and track the various Site items that you view.
Cookie technology can facilitate the gathering of anonymous information about users on an aggregate level. Such aggregated information may be used within Third Wave and is only shared with third party advertisers on an aggregated and non-personally identifiable basis. It is possible that Internet browsers might allow users to adjust settings to prevent cookies from being downloaded to their computers. Check with the provider(s) of your particular browser(s) to find out whether and to what extent this is true for various browsers, and if so, how to make the adjustments you seek. Before you do, however, note that deleting cookies or directing your browser to refuse them may limit your ability to use certain portions of our Site that require cookies to function. We will provide you with access to PII you provide us for as long as we maintain that information in a readily accessible format. We will also work with you to correct any errors in your PII. If you wish to access or correct any PII that you have submitted through our Website or to have us completely remove your PII from our systems, please send an e-mail with your specific request to [email protected].
Examples of Cookies we use: session cookies (we use these cookies to operate our Service) and preference cookies (we use these cookies to remember your preferences and various settings).
Social Media
We collect information from third-party social networking sites, including information that social networking sites provide to us if you use your credentials at such social networking sites to opt-in for some of our Services (such as your name and email address to pre-populate our sign-up form). The information you allow us to access varies by social networking site and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site. We are not responsible for the privacy policies or practices of third party social networking sites.
Mode and place of processing the Data:
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The legal basis of data processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Use of Data
The Data concerning the User may be used for one or more of the following purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
If you register for the Site or any Service, you may receive newsletters, notices and/or special offers via email or text message, unless you have requested otherwise at the time of registration or as set forth below. You may unsubscribe at any time by following the instructions contained at the very end of every such email or text message or elsewhere as directed by Third Wave. If a third party vendor provides such newsletters, you may unsubscribe in accordance with the instructions provided by such third party.
If you are having problems unsubscribing please contact us at [email protected] (forwarding the email, text or newsletter and including in the Subject line the words “Unsubscribe”), and we will use reasonable efforts to remove you within seven (7) business days. Please note that Third Wave will not process any unsubscribe requests submitted as direct replies to any newsletter.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this Privacy Policy.
Retention of Data
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation, upon order of a competent authority, or as otherwise required by law.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
As noted above, we may share your PII, or non-PII-related information, with unrelated third parties (e.g., advertisers, sponsors or other vendors). We may engage a third-party service provider to handle billing for such products or Services on our behalf. Further, we may use third parties to outsource one or more aspects of our business, in which case, we would have to disclose to such third parties the PII necessary for such third parties to provide such services.
If any third party directly handles billing, payment or other issues, the terms of use and privacy policies of any such third-party payment provider will govern the third-party payment provider’s use and handling of your PII.
We reserve the right, and you hereby authorize us, to share or disclose your PII (without limitation) when we determine, in our sole discretion, that disclosure is necessary to identify, contact, or bring legal action against you if: you are or may be violating the Privacy Policy or any applicable terms and conditions; you are interfering with the Site’s rights or property, or a third party’s rights or property; you are violating any applicable law, rule or regulation; necessary or required by any applicable law, rule or regulation; and/or requested by governmental authorities, including but not limited through the service of a lawful subpoena, or through another lawful procedure, and, in such circumstances, Third Wave shall not have any obligation whatsoever to notify any Member or user of the Site, or of any Service, of such governmental request.
Disclosure Of Data
If Third Wave is acquired by or merged with a third-party entity, or sells all or substantially all of its assets, we reserve the right to transfer or assign the information and content we have received and collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your PII is treated, transferred, or used.
If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
The Site takes security measures intended to protect confidential information and keep it free from alteration. However, the Internet is not a secure environment and the nature of security risks evolves; the technical and organizational industry standards relating to the management of those risks also evolve. While we strive to keep our technology secure and may upgrade as we deem appropriate, based on new tools that may become available in the future, the security of any information collected, stored or used by us cannot be guaranteed.
If you ever discover inaccuracies in our data or in your PII, or if you become aware of your information or PII being made available online without authorization, we urge you to notify us immediately. In the unlikely event an unauthorized third party compromises the Site’s security measures, the Site will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information. You hereby acknowledge that Third Wave shall not be responsible or liable for any dissemination of your information that results from your disclosure of such information to any third party.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), The Owner’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
The Owner may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
Where the European Union’s General Data Protection Regulation 2016/679, or GDPR, applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. To exercise any of your rights, please send an email to [email protected]. Please note that for each of the rights below we may have valid legal reasons to refuse your request and, in such instances, we will let you know if that is the case.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where the Owner relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Platform services and hosting
These services have the purpose of hosting and running key components of this website, therefore allowing the provision of this website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Advertising
We may use Google to remarket to Website Visitors. For example, if you previously visited our website and expressed interest in a product, we may serve you advertisements containing a discount when you visit Google or other websites in the Google Audience Network.
- Note that third-party vendors, including Google, may show our ads on their websites based on information gathered during your visit.
- Note that third-party vendors, including Google, use cookies to serve ads based on Website Visitors past visits to us.
- You may opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, you can visit the Network Advertising Initiative opt-out page.
We use Facebook Custom Audiences to deliver advertisements to Website Visitors on Facebook based on email addresses that you have shared with us, providing you have granted us permission to do so. You may learn more about Facebook Custom Audiences by visiting the Facebook help center.
We also may use information associated with Visitor social media accounts, such as demographic and other information about an individual’s title, industry or organization, to improve our marketing efforts.
We may use the information we have collected from you to enable us to display advertisements. As an example, we may purchase advertisements which are presented selectively to users who have expressed an interest in participating in live workshops.
Data Processing Solutions
Typeform
Typeform is a survey service. Sometimes, we direct our visitors/clients to surveys. This way we collect personal data to improve our services, understand the needs of our clients regarding our services and for marketing purposes.
Personal Data collected by Typeform: None
Personal Data collected by us with Typeform: Full name, email, various Data regarding education, financial status, geographical location.
Website: https://www.typeform.com/
WooCommerce
WooCommerce is a WordPress eCommerce plugin. WooCommerce is made by Automattic, the corporate arm of WordPress. Personal data collected are necessary for the purchase process.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Zapier
Zapier is an API service that connects various Websites that we work with (WordPress, WooCommerce, Process Street, Acuity Scheduling, Google Sheets). With Zapier, we process data between these Websites (full name and email).
Personal Data collected with Zapier: None.
All personal data are provided to Zapier from different other Websites as specified in our privacy policy.
Personal Data processed with Zapier: various types of Data as specified in our privacy policy
Website: https://zapier.com/
AffiliateWP
AffiliateWP is a WordPress plugin that tracks and processes user data for the purpose of monitoring referral sources and allocating affiliate commissions.
Website: https://affilliatewp.com/
User Database Management
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networking profiles) and used to build private profiles that the Owner can display and use for improving this website.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this website.
ActiveCampaign (ActiveCampaign, Inc.)
ActiveCampaign is a User database management service provided by ActiveCampaign, Inc.
Personal Data collected: Cookies, email address and various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
AirTable (Formagrid, Inc.)
Airtable is a cloud collaboration service.
Personal Data collected: Names, email address and various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
HotJar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.
Place of processing: US – Privacy Policy – Opt Out.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal or Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe.
Place of processing: US – Privacy Policy.
Traffic optimization and distribution
This type of service allows this website to distribute their content using servers located across different countries and to optimize their performance.
Which personal data is processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.
Cloudflare
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this website, i.e., communication between this website and the User’s browser, while also allowing analytical data from this website to be collected.
Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Amazon Web Services (AWS)
Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Explore how millions of customers are currently leveraging AWS cloud products and solutions to build sophisticated Websites with increased flexibility, scalability and reliability.
Place of processing: Global – Privacy Policy.
SPAM protection
This type of service analyzes the traffic of this website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages, and content that are recognized as SPAM.
Akismet (Automattic Inc.)
Akismet is a SPAM protection service provided by Automattic Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this website to incorporate the content of this kind on its pages.
Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy. Privacy Shield participant.
YouTube video widget (Google Inc.)
YouTube is a video content visualization service provided by Google Inc. that allows this website to incorporate the content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.
Cookie Policy
This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
As noted in the Legal Disclaimer, the Site is intended for mature audiences. People under the age of 21 should not be using the Site. Relatedly, the privacy of children is of the utmost importance—again, children should not be accessing or using the Site, but the privacy of children nevertheless remains of utmost importance—and we are committed to complying with the Children’s Online Privacy Protection Act (COPPA). This Website does not knowingly collect, use, or disclose PII from children under the age of 13. If we ever discover that we have inadvertently collected PII from children under the age of 13, we will delete it as soon as possible. If you are a parent or legal guardian and believe that we have collected PII from your child under the age of 13, please email us at [email protected], and we will take steps to delete this PII as soon as possible.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or feedback in regards to this Privacy Policy, please contact us by using the contact information we provided on our Contact page.