Refund Terms
Coaching Certification Program
Due to the high administrative costs of organizing this program and the length of time between enrollment and first class, please take careful note of the refund eligibility terms, below.
To apply for the Coaching Certification Program, you will be asked to pay a deposit. Following receipt of your deposit, Third Wave Admissions will reach out to you to set up an inquiry call.
Applicants are eligible for a full refund of all monies paid if notice of cancellation is received: (1) before your inquiry call is scheduled; (2) after your inquiry call is scheduled, but before it takes place; or (3) within 10 calendar days after your inquiry call takes place
If 10 days has passed since your inquiry call with Third Wave Admissions, the following terms apply (all deadlines are before 11:59pm PT):
- No refunds on deposits after the 10 days grace period.
- 10% restocking fee on balance payments until 60 days from start of program.
- 50% refund on balance payment inside 60 days from start of program.
- No refunds on balance payment within 14 days of the start of the program.
No refunds will be issued as of 14 calendar days before the program’s scheduled start date. From this date forward, You will remain responsible to pay all amounts owing for the Program, including any amounts due under a payment plan.
Applicants who are not accepted into the program will receive a full refund of all monies paid after notification of non-acceptance.
Applicants may cancel their participation in the Program by contacting the Provider in writing at [email protected].
Microdosing Course
We offer a 10-day money-back guarantee for purchasers of the Microdosing Course. The refund window is considered based on the refund request date. Requests made beyond the 10-day window will be declined.
Mushroom Growing Kit + Refill Kit
We do not offer refunds on purchases of the Mushroom Grow Kit or the Refill Kit and both of these products are not eligible for exchange. Only customers who purchase insurance for Mushroom Grow Kit during checkout will be covered for any lost, damaged, or porch pirated packages).
Mushroom Experience/Challenge
Third Wave Microdosing Experience/Challenge takes place every business quarter (live cohorts). It is the responsibility of the customer to note the relevant start dates of their enrollment. Refunds are available under our full money-back guarantee exclusively for purchasers of the Microdosing Experience/Challenge. This guarantee applies solely in the event that customers are unable to access medicine prior to the commencement of the Experience/Challenge, which officially initiates one week subsequent to the Kick Off Call. Should a customer encounter delays or difficulties in accessing medicine, it is imperative that they promptly notify us by contacting [email protected] at least two (2) weeks before the Experience/Challenge officially begins. This notification enables us to provide assistance in assessing the necessity for a refund. However, in circumstances where a customer is unable to participate in the Microdosing Experience/Challenge due to reasons other than the inability to access medicines, no refund will be issued. Instead, a credit will be applied to the customer’s account for future participation in any Microdosing Experience/Challenge or other Third Wave Services.
Personalized Psychedelic Coaching
We offer a 10-day money-back guarantee for purchasers of Personalized Psychedelic Coaching. This 10-day window begins the day of your intake call with a staff member. Purchasers are eligible for a full refund within this 10-day time-frame contingent on not having scheduled and carried out any of their coaching calls.
If you have already scheduled your initial coaching call, you are eligible for a full refund providing the call is canceled within 48 hours of the scheduled time. For calls scheduled past this time, first reach out and confirm the cancellation with your coach.
No refunds are available beyond the 10-day window or in the event of having scheduled and carried out a coaching call.